Contact information

Have a question about your order, sizing, or getting your ZipSit socks on? We’re glad to help — a real person reads every message.

Email us

The fastest way to reach us is by email at support@grunvik.com. We aim to reply within 24–48 hours, Monday to Friday.

What we can help with

• Your order — tracking, delivery times, or a change to an order. You can also track your order here.
• Cancellations — you have a 30-minute window to cancel after ordering. See our Cancel Order Policy.
• Returns & refunds — covered by our 30-day return policy. See our Refund Policy.
• Sizing — not sure which size to pick? Message us your calf measurement and we’ll point you to the right one.
• Anything else — just ask. We’re happy to help.

Send us a message

Prefer to write to us here? Fill in the form below and we’ll get back to you at the email address you provide.